IT Solutions for Small to Medium Size Businesses

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Our Approach to Fully Managed IT

The Strategic Technology Model

Too often businesses operate on reactive, disparate and outdated technologies systems that hinder your ability to achieve your business objectives. And many IT providers operate on a break-fix model – resolving problems as they arise but never taking a comprehensive look to identify the root of your IT issues. Ultimately, this leads to overspending on IT services, unexpected downtimes, frustrated users, and loss of productivity and profitability. So, Pendello created the Strategic Technology Model to provide the most comprehensive, customer-centric IT services for small and medium sized businesses.

How It Works

The Strategic Technology Model is our flexible, all-encompassing, and advanced approach to business technology. It’s a continuously evolving technology framework that cycles through three simple steps: assess, implement, evolve. This process is designed to inspire innovation and raise the bar of your technology standards.

Step 1


We conduct thorough technology evaluations to identify current challenges and roadblocks and create a roadmap with solutions to enrich every facet of your business with technology. Our evaluations occur on a regular basis to measure the effectiveness of your business technology and identify opportunities to optimize.

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Our Technical Services

Pendello provides expert, technical services in five key areas. These services leverage within our Strategic Technology Model to effectively enhance and maintain your technology to create better, long-lasting solutions.

Featured Resource

Understanding Managed IT Services

How does the managed IT model work?  When you examine how managed IT works, its advantages over the old break-fix model become clear. Instead of incurring unpredictable repair bills and suffering downtime when you encounter a problem, you get the ...

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Why Pendello

Working with Pendello isn’t like working with your typical IT provider. We value direct and transparent communication and always act with your best interests at the forefront, which means we aren’t afraid to have hard conversations about how your technology is impacting your business. We keep things simple and educate you and your team about your technology so you can enrich your business with technology.

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The Pendello Team has been absolutely instrumental in helping us achieve our growth goals. We set out on this journey with Pendello about 8 years ago and they have been one of the best business partners we’ve had along the way. They have done a tremendous job in knowing the ins-and-outs of our business so that they can proactively support us. I can’t say enough good things about the Pendello Team!

-Aaron, Wealth Management

Pendello Solutions exceeds our hopes and expectations for technical support and their team has been an integral part of our organization’s mission to provide timely, comprehensive, and quality early intervention services to children and families. They invest in our organization daily by providing responsive, thorough, thoughtful engagement and response to our unique technical needs. We are a stronger, better organization because of Pendello Solutions.

-Monica, Healthcare Non-Profit

If it wasn't for you, I would lay awake all-night thinking about backups, security and how to keep my clients information protected. I love the quick response time and how knowledgeable your team is! These things make you an extended part of my team that gives me the ability to focus on things I am good at. Pendello is truly a great small business partner!

-Angie, Accounting

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Interested in our strategic approach to technology?

Say goodbye to disjointed systems and constant break-fix cycles, and hello to advanced technology solutions. Reach out to Pendello to talk to us about your technology challenges.